Privacy Policy

1. Introduction

XtalPact ("we", "our", or "us") is an electronic components trading company. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us for business inquiries.

2. Information We Collect

We collect only the information you voluntarily provide to us when you:

• Fill out a contact or quote request form on our website
• Send us an email or message
• Place an order or inquire about components

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your requests and orders
• Respond to your inquiries and provide customer support
• Communicating with you about your orders or questions
• Improve our website and services
• Comply with legal obligations

4. Disclosure of Your Information

We do not sell, rent, or trade your personal information to any third parties. We may share your information only in these limited situations:

• Shipping carriers (e.g., DHL, FedEx, UPS) – to deliver your orders
• Service providers (e.g., email hosting, website hosting) – who help us operate our business and are bound by confidentiality
• Legal compliance – if required by law or to protect our legal rights

As a global trading company, your information may be accessed by our team members in different countries. We do not transfer your data to third parties for marketing purposes.

5. Data Security

We take reasonable precautions to protect your information:

• Access to customer data is limited to team members who need it to serve you
• Our website uses SSL encryption to protect data transmission
• We use reputable email and hosting providers

However, please understand: No method of transmission over the Internet is 100% secure. As a small business, we cannot guarantee absolute security, but we will notify you promptly if we become aware of a data breach affecting your information.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct any inaccurate information
• Request deletion of your information, subject to our legitimate business needs

To exercise these rights, please contact us at postmaster@xtalpact.com

7. Cookies

Our website uses only essential cookies that are necessary for basic functionality (such as remembering your language preference if applicable). We do not use marketing cookies, advertising cookies, or third-party tracking scripts (such as Google Analytics) unless explicitly stated otherwise in the future.

You can disable cookies in your browser settings, but some website features may not work properly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at: